Provide authentic member
Experiences
Engage members, lower the cost of care, and build meaningful relationships that last.
- Build relationships on the channels your members use most Build meaningful relationships and drive proactive care management with text, email, social media, and phone communications
- Provide amazing customer serviceTransform your support department with a fully cloud-based telephony system, live chat, live message, and post-engagement surveys
- Gain a 360-degree view of the memberProvide better outcomes with a full view of your member's demographics and health information across the healthcare ecosystem
- Increase retention with member portalsBe a valued healthcare advocate by providing access to claims, invoices, provider search, and digital member cards
Create Better Employer and Provider
Relationships
Centralized tools that manage employer groups, brokers, and providers.
- Build relationships with high-performing brokersGain centralized visibility into your broker prospects
- Manage providers in a centralized systemDrive better provider coverage for your members and track network upgrades
- Offer Easy-to-Use Provider PortalsSimplify authorization requests and increase referrals on a branded self-service portal
- Empower your Employers with PortalsSimplify member management, invoice payment, and support requests on a branded self-service portal
Provider Enrollment Software
Quote to Card
Faster
Quote group, individual, and government customers in a centralized platform
- Do everything from quoting to plan generationBuild and design plans, generate quotes, and export plan descriptions in a native Salesforce environment
- Unified trackingTrack group, individual, and government prospects from purchase to onboarding
- Empower brokers to sell more for youEasy-to-use broker portals allow brokers to self-quote with real-time rates
- Hit home with personalized marketingEngage employers and brokers with the right message, at the right time, on the devices they use