Dreamforce Conference Recap

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07/16/18

Spring and Summer 2018 – Certification Rockstars

On a regular basis, we like to highlight members of our team who work hard to learn and grow in their Salesforce expertise. One way...

#Company Updates
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07/02/18

We’re Celebrating Our 1 Year Salesforce Saturday Anniversary!

If you've spent any time in the Salesforce Ohana, you know that Salesforce offers lots of material to keep users and admins learning and on...

#Company Updates
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06/27/18

The Summer ’18 Release Is Here! Here’s What We’re Loving So Far!

We recently got our hands on the Salesforce Summer '18 Release, and we're thrilled with the updates and new features they've added. Here's our take...

#Field Service Lightning
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06/20/18

Penrod Takes On Salesforce Connections 2018!

Part of our team just returned from Salesforce Connections in Chicago, and can we just say it was a GREAT week to learn more about...

#Company Updates #Sales Cloud
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06/14/18

How Penrod Used Service Cloud To Solve Security Health Plan’s Customer Service Headaches

During open enrollment period for health insurance, Security Health Plan faced the challenge of meeting high customer service call volumes, managing a heavier load of...

#Healthcare #Service Cloud
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06/07/18

Why Penrod Attends Connections

Salesforce Connections is the event for digital marketers and customer service pros to take their teams to the next level. If you haven't attended in...

#Company Updates
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05/31/18

CIC Plus Partners with Penrod to Build New Client Community And Knowledge Base

CIC Plus provides employer compliance management for HR, payroll and benefits. They help manage critical employee information throughout the employee lifecycle using employee tax forms,...

#Community Cloud
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05/22/18

No Agenda But Client Success: Scribe And Penrod’s Partnership

When you find a business partner with the same underlying principles and values, you keep them around for the long haul. That’s how it is...

#Company Updates
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05/16/18

Penrod Helps You Create Unforgettable Customer Experiences

What do your customers experience when they interact with your brand? If you haven't thought about your customer journey, now is the time. In 2017,...

#Lead Generation #Marketing Cloud
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